Delivery

We offer complimentary standard delivery on all UK orders.

For customers who would like to receive their order sooner, we also offer Next Working Day Delivery for £10 on eligible in-stock items.

Available delivery options will be shown at checkout.

Complimentary Standard Delivery

Complimentary standard delivery is available on all UK orders.

We aim to dispatch in-stock items as quickly as possible. Estimated delivery times will be shown at checkout where applicable.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Next Working Day Delivery

Next Working Day Delivery is available for £10 on eligible in-stock orders placed before 1pm, Monday to Friday.

Orders placed after 1pm will be dispatched on the following working day.

Next Working Day Delivery is subject to service availability and postcode restrictions. Bank Holidays and other non-working days may affect delivery times.

The £10 charge for Next Working Day Delivery is an optional premium delivery charge and is non-refundable if you subsequently choose to return your order, except where required by law.

Pre-order items

Certain products or sizes that are not currently held in stock may be available to pre-order.

Where an item is available to pre-order, the estimated dispatch timeframe will be clearly displayed on the product page before you place your order.

Next Working Day Delivery is not available for pre-order items. Pre-order items will be sent using our complimentary standard delivery service once they become available.

If your order contains both in-stock and pre-order items, your in-stock items will be dispatched separately and your pre-order items will follow once available, at no additional delivery cost.

If you select Next Working Day Delivery for the eligible in-stock items in your order, your pre-order items will still be sent separately using our complimentary standard delivery service once available.

Delivery address

Please ensure that your delivery address is complete and correct when placing your order.

If you notice an error after placing your order, please contact us as soon as possible at customercare@knightleyjewellery.co.uk. We will do our best to amend the address before dispatch, but we cannot guarantee that changes will be possible once your order has been processed.

Delayed or missing deliveries

In the rare event that your order is significantly delayed or does not arrive, please contact us at customercare@knightleyjewellery.co.uk and we will investigate this for you.

UK delivery only

We currently deliver to addresses within the United Kingdom only.

We hope to offer international delivery in the future.